•   What type of silk are your products made from?

Our scrunchies and pillowcases are made from high-quality 22-momme mulberry silk.

    •    Why is silk better for skin and hair?

Silk is gentle, reduces friction, and helps retain natural moisture in skin and hair.

•    Can I return a product?

Yes, returns are accepted within 14 days if the product is unused and in original condition.

•  Who pays for the return?

If the customer wants to return the product, they cover the return cost.

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•    How should I care for my silk products?

We recommend hand washing in cool water or a gentle machine cycle (30°C) with mild detergent.

•    Can I iron my silk pillowcase?

If ironing is necessary, use the lowest heat setting

•   How are the products packaged?

The products are carefully packed in boxes and wrapped in beautiful decorative paper with attention to every detail. They’re perfect for gifting.

    •    How long does order processing take?

Orders are processed on the same day or the next working day.

    •    Can I track my delivery?

Yes, a tracking number is sent once your order is dispatched.

Is the silk used ethically sourced?

Absolutely. We source our mulberry silk from a family-owned supplier committed to ethical practices. They are OEKO-TEX certified, ensuring that the silk meets high standards for environmental and social responsibility.